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How we treat each other

Six things that make Roots feel like Roots.

Weston is small. What happens on Roots ripples out to the town. These aren't corporate rules — they're a shared understanding of what a good neighbor looks like online, so we can be good neighbors offline.

One
Show up as yourself.

Use your real first name, or a nickname a Weston neighbor would recognize. Don't hide behind a persona. This isn't the rest of the internet.

Two
Everything you offer is valuable.

Whether it's a spare car seat, a Sunday grill, a French tutor session, or a ride to the train, a real neighbor benefits. Post it. Don't apologize for it. Roots is here so those small offers find their match.

Three
Ask like you'd ask a friend.

Short. Specific. Direct. "Anyone drive past the Merritt tomorrow morning?" beats a paragraph. Neighbors are more likely to help when it's easy to say yes.

Four
This isn't a marketplace.

Roots isn't for selling services, running your business, or drumming up leads. If your first instinct is to price something, it doesn't belong here. There are places for that. This isn't one of them.

Five
Disagree carefully.

Weston has plenty of viewpoints. Political fights and personal attacks belong somewhere else. If you're frustrated with someone, take a breath. If you can't say it in a way you'd say it to a neighbor's face, don't post it.

Six
Keep kids safe.

Roots is for adults 18 and over. Nothing sexual, no content involving minors, no swaps of babysitting-style arrangements without both parties knowing each other first. Trust your gut. If something feels off, report it.

When someone crosses a line

Tap "Report" on any message thread or profile that violates these guidelines. A human — currently that's Finn — reads every report. We may remove content, suspend the account, or permanently ban the person.

If you're in immediate danger or witnessing something criminal, call the Weston Police at (203) 222-2600 first, not Roots.

When we make a mistake

If we suspend or remove your account and you think it was wrong, email hello@westonroots.org. We read everything. We're not always right.

Roots grows because you tend it. Thanks for tending it well.